Returns & Exchanges



Didn't quite work for you?

*Holiday Returns* Dec 2020

  • We've extended our return policy during the gifting season
  • Returns and exchanges are welcome until Jan 14, 2021
  • We are unable to accept returns or exchanges after this date
  • Return shipping costs ($15) will be deducted from your refund amount
  • Return shipping label and instructions will be emailed along with return authorization number

No problem, check out our hassle free return policy

  • Returns accepted within 14 days of order shipment date
  • After 30 days, we will no longer accept returns
  • Return authorization must be requested via   info@shopthequarterly.com, no questions asked
  • If an item is damaged or defective, please include the following details in your return request: order number, a picture of the damage and a short description of the issue

  • Return shipping label and instructions will be emailed along with return authorization number
  • All items returned must be in resale-able condition (unworn, unwashed) with the tags attached and the original packing slip/receipt
  • Your return will be processed less shipping costs
  • All sale items are FINAL SALE 
  • FINAL SALE on all accessories.  This includes, but is not limited to: masks, eye masks, water bottles, wipes, yoga mats, personalized or monogrammed product

    Online Returns

    • Shipping costs ($15) will be deducted from your refund amount
    • Return shipping label and instructions will be emailed along with return authorization number
    • Packages should be clearly labeled with return authorization number
    • Original packing slip/receipt should be included

    Online Exchanges

    • For faster processing, please follow our returns process for your item and place a NEW order if you are in a need of a different colour, size or item.
    • Shipping fees will be applied at checkout.