Returns & Exchanges

Didn't quite work for you?

Holiday Returns Dec 2020

We've extended our return policy during the gifting season
Returns and exchanges are welcome until Jan 14, 2021
We are unable to accept returns or exchanges after this date
Return shipping costs ($15) will be deducted from your refund amount
Return shipping label and instructions will be emailed along with return authorization number

Returns accepted within 14 days of order shipment date
After 30 days, we will no longer accept returns
Return authorization must be requested via info@shopthequarterly.com, no questions asked
If an item is damaged or defective, please include the following details in your return request: order number, a picture of the damage and a short description of the issue
Return shipping label and instructions will be emailed along with return authorization number
All items returned must be in resale-able condition (unworn, unwashed) with the tags attached and the original packing slip/receipt
Your return will be processed less shipping costs
All sale items are FINAL SALE
FINAL SALE on all accessories. This includes, but is not limited to: masks, eye masks, water bottles, wipes, yoga mats, personalized or monogrammed product

Shipping costs ($15) will be deducted from your refund amount
Return shipping label and instructions will be emailed along with return authorization number
Packages should be clearly labeled with return authorization number
Original packing slip/receipt should be included

For faster processing, please follow our returns process for your item and place a NEW order if you are in a need of a different colour, size or item.
Shipping fees will be applied at checkout.